Comments on: Notes vs. Outlook vs. Open — “Thanks but, no thanks.”

By: Len

Len — Wed, 26 Mar 2008 18:22:32 +0000

I think the tools supplied to most users are sufficient and in most cases an overkill. The fact of the matter is that no one asked the users opinion, nor should it be listened to most of the time. They don’t understand the big picture of security, swelling IT budgets and risk taking from a technical standpoint. If I could create an IT policy that would make them stop complaining and just do their job, productivity would probably increase by 10-20%.

By: People Over Process

People Over Process — Tue, 18 Jul 2006 20:56:52 +0000

Giving Users What They Want Reading David's post on not being able to use his favorite apps at work, I thought, "It's little wonder we have the term 'IT Nazis.'" That attitide in IT made sense when enterprise IT lead innovation over consumer IT. But,...

By: site admin

site admin — Sun, 16 Jul 2006 20:08:24 +0000

I agree Jim. I see an interesting trend of the inmates dictating terms to the IT jailors through insistence on multi-mobile device support -- "What do you mean I can't use my treo and have to use a Blackberry?" "why can't I save the company money by using Skype?" I suspect the Outlook/Notes dichotomy is even more fierce. I know that my productivity soars on my apps, and not the ones generally provided to me.

By: Jim Leonard

Jim Leonard — Sun, 16 Jul 2006 17:30:34 +0000

The process of how most of these corporate applications are developed is one where requirements are gathered in terms of functions rather than understanding human interactions in the context of a process environment.

I’ve often wished that applications were developed first “on the glass” before any programming was to occur. Work on the interface and how it should be iterated to conform to how a human naturally expects to accomplish things. Design the environment rather than the function.

This would naturally require flexibility in how each individual would approach the interface to perform activities, but that is what humans do.

By: Chrisotpher Murray

Chrisotpher Murray — Sun, 16 Jul 2006 16:15:01 +0000

Love this post, David … Plus, we’re thinking some of the same thoughts this morning … check out my post from earlier …

Regards,
Christopher

By: Juan deFuca

Juan deFuca — Sun, 16 Jul 2006 15:39:56 +0000

>>The “official” corporate machine, and their own notebook with their own favorite apps, briding the two environments with through sneaker-net or email files back and forth through a web mail account.>> Dave this is the exact history of corp Mac usage in many large companies including G.E. Best Jim