Archive for December, 2006

Dec 25 2006

Grundens — favorite things

Anyone who watched the Discovery Channels — The Most Dangerous Catch — about the Bering Straits crab fishery has seen Grundens foul weather gear. This isn’t the stuff that yachtsmen wear, this is what the salty guys put on in arctic conditions.

This Xmas was a Grundens Christmas. I went to my favorite chandelry on Cape Cod, Sandwich Ship Supply and bought a set of Grunden Briggs for my youngest son, who has had some miserable clamming expeditions for lack of a good set of foul weather gear. My daughter, who was accompanying me as a shopping advisor for another stop to find something my wife wouldn’t return, was astonished when I declared the Ship Supply to be my favorite store in the world.

3 responses so far

Dec 25 2006

Published by under General

Jump Back, Gonna Kiss Myself — RIP James Brown

There was only, and will only be, one James Brown.

3 responses so far

Dec 25 2006

Bilious

The amount of overeating the past few days has convinced me that I have gout. Among the feasts:

  • Two pounds of Cabot Vintage Vermont Cheddar
  • A wheel of Epoisse stinky French cheese
  • A Louisiana Turducken
  • A Virginia country ham that is basically ham flavored salt
  • A North Carolina barbeque beef brisket
  • Five pounds of Virginia peppered bacon

I’m going on a fast.

2 responses so far

Dec 25 2006

Janus – Essential Art House

Published by under Personal

My son the second-year film student (NYU’s Tisch School), received the mother of all boxed DVD sets this morning for Christmas:

Essential Art House – 50 Years of Janus Films is a 50-disc celebration of international films collected under the auspices of the groundbreaking theatrical distributor. Packaged in a heavy slipcase set (remember, lift with your legs, not your back), one volume contains the DVDs in sturdy cardboard pages; the other volume is a hardback book with introductory essays and essays about each of the films. Janus Films is the precursor to the Criterion Collection, and this set is far and away the most beautiful art object the company has ever created. The substantial and subdued packaging is meant to stand the test of time, as are the films immortalized within. From The Seventh Seal to Jules and Jim to M and Pygmalion and The 39 Steps, this exquisite set is the art house DVD release of 2006, if not the decade. “

This is going to provide some serious couch potato entertainment over the next week. Fifty films. Here’s the list:

ALEXANDER NEVSKY (1938)
ASHES AND DIAMONDS (1958)
L’AVVENTURA (1960)
BALLAD OF A SOLDIER (1959)
BEAUTY AND THE BEAST (1946)
BLACK ORPHEUS (1959)
BRIEF ENCOUNTER (1945)
THE FALLEN IDOL (1948)
FIRES ON THE PLAIN (1959)
FISTS IN THE POCKET (1965)
FLOATING WEEDS (1959)
FORBIDDEN GAMES (1952)
THE 400 BLOWS (1959)
GRAND ILLUSION (1937)
HÄXAN (1922)
IKIRU (1952)
THE IMPORTANCE OF BEING EARNEST (1952)
IVAN THE TERRIBLE, PART II (1958)
LE JOUR SE LÈVE (1939)
JULES AND JIM (1962)
KIND HEARTS AND CORONETS (1949)
KNIFE IN THE WATER (1962)
THE LADY VANISHES (1938)
THE LIFE AND DEATH OF COLONEL BLIMP (1943)
LOVES OF A BLONDE (1965)
M (1931)
M. HULOT’S HOLIDAY (1953)
MISS JULIE (1951)
PANDORA’S BOX (1929)
PÉPÉ LE MOKO (1937)
IL POSTO (1961)
PYGMALION (1938)
RASHOMON (1950) RICHARD III (1955)
THE RULES OF THE GAME (1939)
SEVEN SAMURAI (1954)
THE SEVENTH SEAL (1957)
THE SPIRIT OF THE BEEHIVE (1973)
LA STRADA (1954)
SUMMERTIME (1955)
THE THIRD MAN (1949)
THE 39 STEPS (1935)
UGETSU (1953)
UMBERTO D. (1952)
THE VIRGIN SPRING (1960)
VIRIDIANA (1961)
THE WAGES OF FEAR (1953)
THE WHITE SHEIK (1952)
WILD STRAWBERRIES (1957)
THREE DOCUMENTARIES BY SAUL J. TURELL

2 responses so far

Dec 24 2006

Happy happy

Published by under General,Personal

This marks a cessation of blogging activity until post-Xmas. I’m wrung out from getting angry phone calls from disappointed customers, moderating pissed off comments, and waging blog wars that will never be won.

So, that said. I am going to launch a boat, get some beach walks in, and look forward to a nice dinner with the family on this Eve.

All the best to all!

4 responses so far

Dec 21 2006

Losing a customer

(apologies for length)

For the past eight months I’ve been blogging about the intersection of blog monitoring and customer service/technical support and how an interactive marketing team can — and should – do more to influence the reputation of a brand by attempting to improve a company’s reputation through direct communications with customers and prospective customers. The secret comes down to the Golden rule of doing unto others … if you owned the product and it didn’t work, or failed to meet expectations, how would you want to be treated?

The company has created a small, informal, ad hoc team that monitors blog and forum posts scanned via Technorati searches aggregated into Bloglines or Google Reader. Someone – either myself, or Mark Hopkins — reaches out in private to quickly resolve tech support issues, delayed orders, and cries of pain. Of the contacts that our customer support team handles every month, only a handful emanate from blogs.

The company doesn’t necessarily prioritize blogged issues, but because a blogged issue is considered one of the most important tangible examples of “engagement” – a customer taking the time to write down their issue – I want make sure the organization replies in kind, personally, and with an extra effort to resolve the problem. What’s the motive? Simple: happy customers expressing their happiness is the single most valuable asset that the Lenovo brand can accrue. Customer feedback should be the most crucial feedback to our engineering and operations teams, and so we want to encourage the market to talk about our products and services honestly and openly.

I am not setting out to create a class-system where bloggers and forum posters get more attention than non-bloggers, or where more influential bloggers get more of a VIP experience than lesser known writers. But I take blogged incidents very seriously because:

1. A blogged incident is part of the public record. A phone-based incident leaves no record and is a one-to-one conversation, not a one-to-many. The phone incident is just as valuable, but doesn’t leave behind a trace detectable by the search engines which then enters the public record.

2. A blogged incident is a gesture of engagement that must be acknowledged out of respect to the blogger who took the time to write the post or comment.

I am concerned that our efforts to improve the customer experience for bloggers will create the perception that by blogging a complaint, a person will be rewarded and given priority over a customer who may not have a blog. The downside of listening and responding is that it could, in theory, reward the practice of a perturbed customer opening a blog simply to vent their dissatisfaction and break the service policies put in place to treat all customers equally.

We just lost a customer. He first appeared in the comments of our first official corporate blog and described a problem with his new system purchased from a retailer. I responded to him, put him in the hands of our support specialists and over the next three weeks watched as we tried to solve his problems. It seemed that nothing we did was going to solve the problem and suddenly the customer flamed us. A second machine was swapped for the first by the retailer and the problem persisted. Our best support people called the customer and were unable to duplicate the problem. Finally, we sent a service engineer to the customer and swapped a part and that partially solved the problem, which involved wireless access issues and could be complicated by the customer’s router, DSL service, any number of variables. Continue Reading »

35 responses so far

Dec 21 2006

My favorite online Xmas card so far …

Published by under General,Personal,Weird

The Guadalupe weeps: 2006

You know the online Xmas cards that are filling up your inbox. The animated cute things that show elves and snowmen and dancing stuff.

Then there is the Holiday Letter: aka The Brag Note. Too easy to make fun of.

And then there is this piece of inspired dementia. From a good college buddy who shall remain unnamed.

One response so far

Dec 20 2006

The Five-Things-You-Don’t-Know-About-Me tag game

Published by under General,Personal

Eric Kintz at HP just hit me with the tag to disclose five things you may or may not know about me.

Here goes.

1. I was in a Milli Vanilli video, invisible, but present. I am also tone deaf, the world’s worst dancer, and a very unmusical individual (I play a bad ukulele).
2. I was once the fastest man in my age group in Indoor Rowing for heavyweight men in the One Hour category. I also was a very competitive sailboat racer in my youth but gave it up due to anger management issues.
3. I was a bartender for six years in my twenties while starting my journalism career. What I know about human relations I learned behind “the stick.”
4. I wrote a novel in college (which sucked). I continue to wish to be a novelist.
5. I know how to navigate the old-pre-GPS way with a sextant and chronometer.

Okay. I hereby tag:

Ben Lipman, Mark Hopkins, Jim Forbes, Krista Summitt and Suyog

5 responses so far

Dec 19 2006

The tyranny of testing

No one appreciates being typecast, but it’s part of the program to get tested, ranked, and labeled with some convenient label. The one that has irritated me for the past ten years — ever since the new HR lady at Forbes thought it would be a good idea — was the Myers-Briggs type indicator test. This was a topic of some casual conversations at McKinsey, where everyone is an utter over-achiever and accustomed to accumulating the kind of labels mere mortals gasp at: Rhodes Scholar, Baker Scholar, Phi Beta Kappa, even a Nobel prize winner or two.

The idea of identifying myself in a conversation as a ENTP is depressing and reduces me to a four-letter acronym, which, to some, is as revealing as saying I’m a Taurus and about as relevant.

Anyway, I digress. What got me on this screed was a recent radio show on Open Source, Christopher Lydon’s sometimes awesome evening NPR show, on the last art of cursive handwriting. My cursive simple sucks, wasted in the third grade at Perley Elementary School in Georgetown, Massachusetts when I completely failed the Palmer Method, was diagnosed as being a “false left-handed person” and then told to write with my right.

That didn’t work and hence I embarked on a lifetime as a writer thanks to my father giving me a typewriter at the age of nine so people could understand my written utterances.

Lydon’s guests included some calligraphy freaks, one of whom mentioned the European practice of using a handwriting analyst to examine a job candidate’s writing sample and deliver a report on that candidate’s applicability for the job. I ran into this practice when I worked in Zurich and got to know a fairly prominent head hunter for the banking industry. He thought it was second nature to request a writing sample and send it off for analysis — it made as much sense to me as asking an astrologer to cook up a horoscope and about as accurate. Granted, I can see a handwriting expert taking the stand to identify if a signature was genuine, but to predict behavior? If I had passed the Palmer Method, and wrote a perfect, controlled cursive script, then in theory I would be about as transparent as a human version of Courier 12.
The Wikipedia confirms my suspicion that handwriting analysis — aka Graphology – is about as relevant to predicting an individiual’s performance as the Myers-Briggs, only creepier.

My wife, who is expert in forging my signature, says she only has to rapidly write the words “Del Chunk” to achieve a reasonable facsimile.

7 responses so far

Dec 19 2006

Comments are fixed

Published by under General

Wow, someone at Cape.com must have waved the magic wand over the corrupted MySQL tables. Hooray! and apologies for the inconvenience these past few days. Now to figure out why the table corruption is occurring.

Update: According to support at Cape.com, the problem was caused by blog spam. It may be time to look at an Akismet replacement.

11 responses so far

Dec 19 2006

Rock legends sue over online concert streams | CNET News.com

Published by under General,Personal

Rock legends sue over online concert streams | CNET News.com

A few Deadhead friends recommended over the past month that I check out a streaming concert site called “Wolfgang’s Vault.” It streams recordings of old live concerts from the Fillmore and other San Francisco venues that were collected by the late rock impresario, Bill Graham. Alas:

“Some of rock ‘n’ roll’s biggest names have teamed up to sue the owner of a Web site that specializes in streaming rare concert recordings.

Wolfgang’s Vault offers thousands of recordings of rare audio and video music performances collected over 30 years by Bill Graham, a famous concert promoter who died in 1991.

On Monday, major rock names including Grateful Dead Productions, Carlos Santana and members of Led Zeppelin and The Doors, sued the current owner, claiming it was illegally offering recordings to stimulate sales of other products.”

2 responses so far

Dec 18 2006

Published by under General

The Big Lebowski The Dude’s Version

In the fun game: “Who would play him in the movies?” (originated by Richard Duffy when he worked at Forbes.com and had to visualize colleagues from his mountainside home in Maui), the number one choice for yours truly is, more often than note, Jeff Bridges. Little old ladies have remarked on the resemblance, and my wife insists its more tied to our voices than say facial hair.
When challenged, most people say it’s Jeff Bridges as the Big Lebowski that comes closest to my cinematic doppelganger. Other candidates to play me in the movies have included Bill Murray and William Hurt.

2 responses so far

Dec 18 2006

A historical look at why face-to-face is vital to online communities

This one is from the archives. Enjoy:

” Following is the article that appeared in The Philadelphia Inquirer last
Sunday about the Cape Cod conclave. Many thanks again to David Churbuck,
and it was a pleasure meeting all those who attended.

Cheers,

Fen Montaigne

The Outdoors/ By Fen Montaigne

CHATHAM, Mass. — We had gathered, techno geeks and fish freaks all, for a
night of “extreme” striped bass fishing here on Cape Cod. But by midnight,
the only extremes our band of a dozen had experienced were those of
exhaustion and utter befuddlement: Where were the fish?
Our commander-in-chief for the expedition was David Churbuck, a
writer and on-line editor at Forbes magazine, over-the-top fisherman and
Internet wonk. Churbuck and Devon, Pa., native Thorne Sparkman had recently
launched their World Wide Web saltwater fly-fishing home page, and to honor
the publication Churbuck thought it might be nice to hold a fishing
conclave not far from his home on the Cape.
So Churbuck put the word out to the farthest, fishiest reaches of
cyberspace about a night of “extreme” striper fishing near Chatham
lighthouse. “Extreme” as in standing all night long in the pounding surf in
the dark, casting with a fly rod for phantom fish. “Extreme” as in
extremely challenging.
“Extreme” as in extremely dumb.
At 6 p.m. on an early fall evening, the gang showed up in the
Chatham light parking lot as the sun set tranquilly in the west and a big
blow lumbered in from the east. It was a jovial crowd, and one that took
its fishing seriously. Churbuck, a strapping, handsome fellow with
shoulder-length brown hair, had warned me about them earlier.
“It’s totally twisted, one of the most Fellini-esque experiences
you’ll ever have,” he said. “It’s geeks on the beach. I thought I (ital);
had a fishing problem! You should see some of these guys! They’re more into
fishing than they are into computers. In fact, they got into computers so
they could get more information on fishing. They’re deranged.’
Talk about the pot calling the kettle black. After all, it was
Churbuck who had told me earlier in the day, “We’ll fish most of the night,
sleep on the beach a few hours, grab a couple of Jolt colas and head out
again before dawn.”
With the conclave, Churbuck explained, we were making the
transition from cyber space to “meat space”. As in rubbing flesh.
“Everyone said the Internet and World Wide Web would turn people into
vidiots, that they’d get lost in cyberspace,” Churbuck, 37, said as we
talked in his rambling home in Cotuit. “But the ‘Net has really increased
the value of meat space. Like this conclave. It’s a great chance to meet
people I’d never have met otherwise.”
Our group — software engineers, international business
consultants, hospital workers, etc. — walked down the steep steps and onto
Chatham beach. Fishermen were filing off the sand — fishless, biteless,
glum-faced. Clouds had covered the entire sky and the wind was whipping
into our faces at about 15 miles per hour — not friendly conditions for
saltwater fly-fishing.
For the next five hours we endured what has come to be known in
fish-head realms of the Internet as the Chatham Death March. We fished a
little — with stunning lack of success — but mainly we trudged in bulky
waders over endless miles of Cape Cod sand looking for greener fishing
grounds. At one point, six of us got separated for a few hours, and cries
of “Dave! Dave! Is that you, Dave?” were swallowed up by the black night
and howling wind.
Returning to Chatham light utterly dehydrated, soaked with sweat
and chafed like babes with terminal diaper rash, we cursed Churbuck. Then,
around 1 a.m., we fell dead asleep in our cars.
Stretched out in the front seat of Churbuck’s battered Volkswagen
Fox, I drifted off to the sound of Dave snoring like a train wreck. The
next thing I knew, Churbuck was muttering, “Hey, it’s 4:15,” and we were
rousing ourselves for the dawn fishing patrol. We breakfasted heartily –
Coke, strawberry Twizzlers, extra crunchy Reese’s peanut butter cups,
Oreos, Cheeze-Its and jalapeno-laced Monterey Jack cheese cut with a rusty
fish filet knife. Well fortifed, we donned our waders and hit the beach
once again.
* * *
Churbuck and Thorne Sparkman are on the cutting edge of something
that may either become the publishing phenomenon of the future or that
might, as Sparkman quipped, “go the way of the CB radio.” The World Wide
Web — a massive, amorphous, chaotic and fascinating conglomeration of
interlinked computers — is still in its infancy, and Churbuck and Sparkman
are groping to figure out where this beast is headed. Things are changing
so fast, said Churbuck, “you’ve got to burn your hut as soon as you build it.”
What the two men are building is something called “Reel Time”,
which they describe as the “Internet Journal of Saltwater Fly Fishing.”
(For those who can find their way around the Web, Reel Time’s address is
http://www.reel-time.com). At this point, Reel Time concentrates on
saltwater fly-fishing in New England, and mainly on Cape Cod, Martha’s
Vineyard and Nantucket.
It provides the latest information on fishing conditions, news on
fishing derbies and other events, articles and essays, on-line videos,
photos of the fish readers have caught, archival material and Internet
links to fishing guides and tackle shops. Reel Time is, at the moment, a
hobby for the two men, what Churbuck describes as a “completely non-profit
ordeal.” Neither is contemplating quitting his day job — Churbuck at
Forbes and Sparkman at business school at the University of California-Berkeley.
Eventually, they may make money from advertisers, but for now they
want to make a name for themselves as the best location on the Internet to
read about saltwater fly-fishing, a rapidly-growing sport. Already, they
are getting 6,000 “hits” — visits from readers — a week on Reel Time.
“There are few times in your life when you feel you’re in the right
place at the right time,” said Sparkman, 29, who grew up in Devon, attended
the Shipley School and St. Pauls and graduated from Harvard. “I feel this
is right. The Web is touted as everyone becoming their own publisher, and
that’s one of the problems. There’s so much junk. But there are people who
will survive by estalishing a brand name, establishing a community that
lasts, a place that is really worth going to.
“You have to understand that to capitalize on the net you have to
enrich it.”
Sparkman, whose father practices internal medicine at the
University of Pennsylvania, has fished hard his whole life. But he moved
into the fish junkie category in college when, after a serious car
accident, he took a year off and fished his way around the world –
Iceland, Equador, New Zealand, the Florida Keys. Before heading to Berkeley
this fall, Sparkman was working as a consultant to Time Warner for their
on-line publications.
Churbuck, a Yale graduate, covered technology for Forbes magazine
before taking over their on-line publications. He works out of a sprawling,
shingle home near here that has been in his family for six generations. He
and Sparkman had known each other for several years before deciding to
launch Reel Time, which first appeared in July.
“It’s gone beyond a labor of love,” said Churbuck. “Reel Time is
kind of on-the-job training for my Forbes on-line job. It’s a stalking
horse. I don’t want to learn the lessons of electronic publishing with the
Forbes name on the line. It’s too high stakes. But hey, if this screws up
+- the Internet Journal of Salwater Fly Fishing — who cares?”
* * *
The wind had not died down. If anything, it was worse. Churbuck and
a handful of conclavers trudged in the darkness to the semi-circle of beach
below the lighthouse and cast gamely — and futilely — into the wind.
Seaweed clung to our flies on every cast. At one point, a monster roller
broke at my feet on the steeply-sloping beach, soaking me.
Dawn broke gray and nasty, and we walked a few hundred yards out
onto the spit of Chatham Beach. It should have been perfect striped bass
fishing, for we were at the peak of the fall migration in one of the
hottest striper spots on the East Coast. But once again, we got skunked.
We repaired to Larry’s PX for some cholestoral and post-game analysis. A
dozen people who had known one another only on a computer screen took
pleasure in finally meeting.
“I really like it — putting names and faces together,” said Scott
A. Sminkey, a software engineer from Littleton, Massachusetts. “I was
getting to know some of these people as if they were my good and close
friends and I had never met them.”
For several days afterwards, discussion of the no-fish conclave
hummed over the Internet. Juro Mukai of Seattle, who did not attend, sent
his congratulations.
“I say three cheers’ for Dave and the attendees,” he wrote on one
discussion forum. “As every wise fisherman knowns, not catching is as much
a part of fishing as catching, and comradery more than either . . . I know
that it doesn’t require fishing to have a great outing. Kudos to Dave and
the gang!”
Hope springs eternal in the bosom of the fisherman. Even computers
can’t change that.”

No responses yet

Dec 16 2006

The joys of self-hosting

Published by under General

Comments are down until I get my host to resolve this issue:

#1044 - Access denied for user: 'churbuck@204.107.252.%' to database 'wp_comments'

Frustrating to know how to make the fix through phpMyAdmin but not be able to due to permission settings.

No responses yet

Dec 14 2006

comments are down

Published by under General

More MySQL errors. Trying to fix, but host won’t permit to touch the tables.

No responses yet

Dec 13 2006

The Royal “We”

No, not as in the “Wii”, but as in the pernicious habit of corporate bloggers to address their audiences with the self-referential pronoun: “We”

As in: “Here at Yoyodyne we are committed to annoying our customers by speaking in sweeping terms and referring to ourselves with plural pronounds which fail to identify who the single individual is where the buck stops and responsibility begins.”

Corporate bloggers need to avoid the “Royal We”: Aka pluris majestatis. Sincerity is about using “I” and “me” backed up with a cell phone number and a working email address. As in: “I am personally sorry you got hosed this Christmas season and won’t be getting a Wii for junior. If you want to scream at me, call this number any time, day or night.”

“We” is insincere. Since when can several people type simultaneously? Any attempt by an individual to speak for multiple people is dissembling.

I am guilty of using the Royal We on our corporate blogs and henceforth will root it out.

No responses yet

Dec 13 2006

SECOND LIFE: A story too good to check – Valleywag

SECOND LIFE: A story too good to check – Valleywag

Clay Shirky delivers his take on SecondLife and puts virtual world mania into the proper historical context. I remain happy not to have committed time and money to a SecondLife project.

“Second Life may be wrought by its more active users into something good, but right now the deck is stacked against it, because the perceptions of great user growth and great value from scarcity are mutually reinforcing but built on sand. Were the press to shift to reporting Recently Logged In as their best approximation of the population, the number of reported users would shrink by an order of magnitude; were they to adopt industry-standard unique users reporting (assuming they could get those numbers), the reported population would probably drop by two orders. If the growth isn’t as currently advertised (and it isn’t), then the value from scarcity is overstated, and if the value of scarcity is overstated, at least one of the engines of growth will cool down.”

One response so far

Dec 13 2006

FTC Moves to Unmask Word-of-Mouth Marketing

FTC Moves to Unmask Word-of-Mouth Marketing – washingtonpost.com

The Washington Post has hijacked the definition of “word of mouth marketing” right in the lead:

“The Federal Trade Commission yesterday said that companies engaging in word-of-mouth marketing, in which people are compensated to promote products to their peers, [ital. ed.] must disclose those relationships.

This is a blanket definition that takes the Pay-Per-Post, Pay-to-Digg world of sleazily paying for mentions and use it cover the organic reality of customers telling other customers about their likes and dislikes. A marketer can influence that natural effect without engaging in pay-to-play. That influence, in my opinion, is the core of online brand management, and has to be earned, not purchased.

“In a staff opinion issued yesterday, the consumer protection agency weighed in for the first time on the practice. Though no accurate figures exist on how much money advertisers spend on such marketing, it is quickly becoming a preferred method for reaching consumers who are skeptical of other forms of advertising.

“Word-of-mouth marketing can take any form of peer-to-peer communication, such as a post on a Web blog, a MySpace.com page for a movie character, or the comments of a stranger on a bus.”As the practice has taken hold over the past several years, however, some advocacy groups have questioned whether marketers are using such tactics to dupe consumers into believing they are getting unbiased information.

I’ll pledge right now to never pay for positive mentions.

One response so far

Dec 12 2006

Ben Lipman on Marketing ROI

Cheaper than Therapy

In November I said the smartest guy I knew was blogging. He still is, albeit selectively. He has good notes on ROI. Check out his five points.

“What then should I make of the recent news on how certain brands stir up areas of the brain’s cortex? Marketing and advertising have often been the black hole of ROI, measured in warm fuzzies like “impressions” the Net has profited handsomely from bringing some good old fashioned financial discipline in the form or keyword purchases. Measure your sales from the clicks, pay for the keywords. Fairly simple to measure the ROI when you can track the purchaser from beginning to end. It’s when you can’t, when you’re just pinging the sheep masses with your brand that ROI becomes a magician’s game, a sleight of hand with numbers to end up in any place that feels comfortable.”

No responses yet

Dec 12 2006

Finding a Wii

Published by under Personal

tins ::: Rick Klau’s weblog » Finding a Wii

Rick is in the same world of hurt I am with fulfilling Junior’s Xmas request. A new Nintendo (aka “Nofriendo”) Wii — the game console you can swing, golf, bowl, or bat with — is nowhere to be found and grown men with jobs don’t have time to camp outside of Best Buys in December. Why does every holiday season have the “Tickle Me Elmo” product? I’m going to revert to a Dickensian Christmas and give everyone an orange and encourage them to eat the peel the way Tiny Tim did.

“Wow, this is really nuts. I had a chance to get one with Mike when they were first available, but we were having friends over that morning, and sleeping at a Wal-Mart the night before having friends over seemed a little, um, not-so-smart. So I passed.”Three weeks later, there appears to be no real chance at getting one. I understand that demand far outstrips supply, but the completely haphazard delivery, clueless retailers and luckless shoppers seem wholly unnecessary. In a day of incredibly efficient supply chain management (pioneered by Wal-Mart, available on an outsourced basis by UPS), I cannot for the life of me understand why this is so difficult.”

8 responses so far

« Prev - Next »