Feb 20 2007
Regrets
I was scheduled to participate in a panel discussion tomorrow at the Triangle Interactive Media Association (TIMA), but a touch of the winter bug has grounded me on Cape Cod. I wish I could have made it as the other panelists were very illustrious and it was on a topic I like to talk about — customer service and blogging.
Nathan Gilliatt, who blogs at the Net Savvy Executive, organized the panel, which included Andy Beal — he of the Marketing Pilgrim — and Cindy Akus from Crossroads PR.
I’m being covered by Mark Hopkins, the true force behind Lenovo’s blogger support initiatives, who blogs most eloquently at Markitude.
David,
Sorry to read you are feeling poorly but kudos for not sharing your bug with fellow panelists. I use to dread going to the office during flu season because corporate culture expected you at your desk, spewing and sharing your germs with your fellow workers. Since leaving that environment, I have not experienced a single sick day. (Also, being a borderline nut case, I carry antibacterial wipes with me for swabbing down keyboards, phones, and those awful mice wherever I consult.) Drink plenty of fluids, wash frequently, and get well soon.
Tom
Flu Martyrs are a bad thing. I read an article recently about how abseentism isn’t the problem anymore — it’s “sickism” where the infected come to work and spread the joy.
Every customer’s bill of rights…
What if the fine print were customer friendly? Would it still be fine print, or would it be up front and bold? Mark Hopkins was our last-minute panelist today, since David is fighting a virus. I’m sorry we missed David,……