Comments on: Rubber Chicken Tech Support http://www.churbuck.com/wordpress/2008/01/rubber-chicken-tech-support/ Commentary on media, technology, marketing and clamming strategies Thu, 09 Feb 2012 00:36:10 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Gary http://www.churbuck.com/wordpress/2008/01/rubber-chicken-tech-support/comment-page-1/#comment-835425 Gary Fri, 08 Apr 2011 21:28:55 +0000 http://www.churbuck.com/wordpress/?p=1536#comment-835425 Ok, my mind is now officially blown. Lenovo tower. Reading all these laptop comments thinking, "Nah, never work." Then I thought about what it would cost me to try. Did it. After the third cycle, plugged the machine back in, hit the power button (had to reset the breaker in the room because when I pressed the button, it threw a breaker). WOW, it worked! Machine is up and running right now and wouldn't even TRY to POST before. Thanks guys, and know that maybe mine was a quirk, but when its my wife's computer, even quirks are ok if they work! Ok, my mind is now officially blown. Lenovo tower. Reading all these laptop comments thinking, “Nah, never work.” Then I thought about what it would cost me to try. Did it. After the third cycle, plugged the machine back in, hit the power button (had to reset the breaker in the room because when I pressed the button, it threw a breaker). WOW, it worked! Machine is up and running right now and wouldn’t even TRY to POST before.

Thanks guys, and know that maybe mine was a quirk, but when its my wife’s computer, even quirks are ok if they work!

]]> By: Rose http://www.churbuck.com/wordpress/2008/01/rubber-chicken-tech-support/comment-page-1/#comment-834053 Rose Mon, 28 Mar 2011 02:34:51 +0000 http://www.churbuck.com/wordpress/?p=1536#comment-834053 Gave it a try, not expecting it to work. Up and running. Thanks for the adivce. Gave it a try, not expecting it to work. Up and running. Thanks for the adivce.

]]> By: John http://www.churbuck.com/wordpress/2008/01/rubber-chicken-tech-support/comment-page-1/#comment-834041 John Sun, 27 Mar 2011 23:49:03 +0000 http://www.churbuck.com/wordpress/?p=1536#comment-834041 Wow! Yet another surprised but thankful thinkpadite! you saved my t42p which I thought had gone to the great beyond. Who would've thought... anyway, did work for me too and thank you. Wow! Yet another surprised but thankful thinkpadite! you saved my t42p which I thought had gone to the great beyond. Who would’ve thought… anyway, did work for me too and thank you.

]]> By: Angelo http://www.churbuck.com/wordpress/2008/01/rubber-chicken-tech-support/comment-page-1/#comment-829875 Angelo Sun, 20 Feb 2011 23:48:49 +0000 http://www.churbuck.com/wordpress/?p=1536#comment-829875 The other day a family member was receiving some Norton Anti-Virus messages (nothing major) and another family member came over to see the messages. When they touched the mouse they actually received an electric shock and the system abruptly shut down (turn off or turned off). Working within the technology field for many years, I thought there was probably some safety features similar to a car engine where if a shock or something drastic occurs the computer will automatically shutdown. I too thought maybe it would have required another mother board, and even tried removing the battery and only having the power ac adapter plugged in, and vice versa. Nothing seemed to be working, I even searched IBM's website since I figured there was some sort of reset switch for this issue. When reading your initial solution from the tech support I was definitely pessimistic about it, and thought it sounded like one of the cornier solutions I have ever seen. Although, My working experience has been more towards server applications, I have definitely replaced my share of memory cards, batteries, power supplies, cd/dvd drives, etc. This solution definitely worked for my IBM Thinkpad T41 also, and I am still surprised this solution isn't anywhere on the IBM support site. If this happens again I would love to try just the 30 second pressing of the power button to see if that is really the solution, the 10 power button presses in 1 second intervals sounds corny, so hopefully if this happens again I will have the oppportunity to test this out. Thanks for posting this I definitely appreciate it, and my family members appreciate it as they where feeling bad this occurred on my laptop while they where using it. The other day a family member was receiving some Norton Anti-Virus messages (nothing major) and another family member came over to see the messages. When they touched the mouse they actually received an electric shock and the system abruptly shut down (turn off or turned off). Working within the technology field for many years, I thought there was probably some safety features similar to a car engine where if a shock or something drastic occurs the computer will automatically shutdown. I too thought maybe it would have required another mother board, and even tried removing the battery and only having the power ac adapter plugged in, and vice versa. Nothing seemed to be working, I even searched IBM’s website since I figured there was some sort of reset switch for this issue. When reading your initial solution from the tech support I was definitely pessimistic about it, and thought it sounded like one of the cornier solutions I have ever seen. Although, My working experience has been more towards server applications, I have definitely replaced my share of memory cards, batteries, power supplies, cd/dvd drives, etc. This solution definitely worked for my IBM Thinkpad T41 also, and I am still surprised this solution isn’t anywhere on the IBM support site. If this happens again I would love to try just the 30 second pressing of the power button to see if that is really the solution, the 10 power button presses in 1 second intervals sounds corny, so hopefully if this happens again I will have the oppportunity to test this out. Thanks for posting this I definitely appreciate it, and my family members appreciate it as they where feeling bad this occurred on my laptop while they where using it.

]]> By: Nicole Tamarin http://www.churbuck.com/wordpress/2008/01/rubber-chicken-tech-support/comment-page-1/#comment-826072 Nicole Tamarin Mon, 24 Jan 2011 20:31:06 +0000 http://www.churbuck.com/wordpress/?p=1536#comment-826072 I had just gotten off the phone with IBM where I was told I was no longer within my warranty and I was not even able to be told what the diagnosis was the last time I had this problem (when it was in warranty) Terrible customer service, but I was told I could pre pay $575 to have them fix it. Found this post in a desperate search, and it worked! I am fuming that something so simple they would have the nerve to to charge that! Thank you so much for this post! I had just gotten off the phone with IBM where I was told I was no longer within my warranty and I was not even able to be told what the diagnosis was the last time I had this problem (when it was in warranty) Terrible customer service, but I was told I could pre pay $575 to have them fix it. Found this post in a desperate search, and it worked! I am fuming that something so simple they would have the nerve to to charge that! Thank you so much for this post!

]]> By: Augz http://www.churbuck.com/wordpress/2008/01/rubber-chicken-tech-support/comment-page-1/#comment-824655 Augz Mon, 17 Jan 2011 05:40:11 +0000 http://www.churbuck.com/wordpress/?p=1536#comment-824655 The reason it works is because the "dead" laptop is actually stuck in hibernation/standy mode (or in vista/7, sleep mode) and it resets the bios. doing so is the cure to this particular problem and it is all too common. unfortunately microsoft and the laptop manufacturers still don't care enough to remove this "feature" since it makes them more money when it doesn't get fixed. good post, -augz The reason it works is because the “dead” laptop is actually stuck in hibernation/standy mode (or in vista/7, sleep mode) and it resets the bios. doing so is the cure to this particular problem and it is all too common. unfortunately microsoft and the laptop manufacturers still don’t care enough to remove this “feature” since it makes them more money when it doesn’t get fixed.

good post,

-augz

]]> By: Mustafa http://www.churbuck.com/wordpress/2008/01/rubber-chicken-tech-support/comment-page-1/#comment-821583 Mustafa Mon, 27 Dec 2010 14:47:22 +0000 http://www.churbuck.com/wordpress/?p=1536#comment-821583 That worked to revive my dead T500! I don't know why or how, but it did. Thanks so much for this post! That worked to revive my dead T500! I don’t know why or how, but it did. Thanks so much for this post!

]]> By: Raj http://www.churbuck.com/wordpress/2008/01/rubber-chicken-tech-support/comment-page-1/#comment-815236 Raj Wed, 10 Nov 2010 18:56:16 +0000 http://www.churbuck.com/wordpress/?p=1536#comment-815236 It does what it says on the BOX!!! It does what it says on the BOX!!!

]]> By: Judy http://www.churbuck.com/wordpress/2008/01/rubber-chicken-tech-support/comment-page-1/#comment-797282 Judy Thu, 15 Jul 2010 03:17:30 +0000 http://www.churbuck.com/wordpress/?p=1536#comment-797282 Holy cow! It worked! How did you DO that?!? Holy cow! It worked! How did you DO that?!?

]]> By: Anonymous http://www.churbuck.com/wordpress/2008/01/rubber-chicken-tech-support/comment-page-1/#comment-795077 Anonymous Mon, 21 Jun 2010 13:31:09 +0000 http://www.churbuck.com/wordpress/?p=1536#comment-795077 Oh my god! This just saved the laptop and we are abroad! Oh my god! This just saved the laptop and we are abroad!

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